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Scored by model · 2 samples, median · No human review
Rank 65 of 128 · clearer than 48% of the index, 40% of infrastructure · Reviewed 2026-10-12

Newrelic

newrelic.com  ·  infrastructure
70
GRADE B
BAND 65–75

What their homepage claims

“AI-powered Observability”

What that means

Observability tools with AI for monitoring software systems.

Verdict

The writing communicates an abstract, AI-enabled observability offering but does not clearly name a concrete product category; bullets and numbers are sparse, though there are CTAs and some proof elements. To improve clarity, replace abstraction with a concrete noun and add measurable outcomes.

What to fix first

Ranked by what each change is worth on the composite — the gap to the next rung of the ladder times the dimension’s weight. Computed from the scores, not written by the model; the model’s sentence under each is the action.

  1. 1Clarity quick win 65 → 80+4.5

    Rename the offering to a concrete product name that reflects New Relic’s observability tools, such as an APM and logs dashboard.

  2. 2Jargon-free quick win 80 → 95+3

    Replace buzzwords with plain language that states a concrete offering New Relic provides, avoiding industry jargon.

  3. 3Specificity needs a fact 65 → 80+3

    Add a measurable outcome tied to observability, such as latency reduction by a specific number of milliseconds attributed to observability.

All three together: 70 → 81. Every dimension one rung up: 85 (grade A). Ceiling is 95.

A plainer headline

Theirs
“AI-powered Observability”
Index’s suggestion
“Complete observability toolkit for AI-enabled software”

Built only from facts already on the page — not the company’s words. Shown so the gap between what was written and what could have been written is concrete rather than a number.

Where the score comes from

Five dimensions on one ladder — 5 · 20 · 35 · 50 · 65 · 80 · 95 — weighted clarity 30%, specificity 20%, jargon 20%, proof 15%, call to action 15%. For each: the rung the page matched, the words that drove it, and what would reach the next rung. Full rubric →

Clarity30% 65

The headline uses the word “Observability,” a category, not a concrete product noun.

AI-powered Observability

Next rungRename the offering to a concrete product name that reflects New Relic’s observability tools, such as an APM and logs dashboard.

Specificity20% 65

No numbers tied to outcomes are presented in the header section; some features are described but lack measurable targets.

Scored from the page as a whole; no single line was cited.

Next rungAdd a measurable outcome tied to observability, such as latency reduction by a specific number of milliseconds attributed to observability.

Jargon-free20% 80

Headline contains a buzzword-heavy phrasing (“AI-powered”), typical of high-abstraction copy.

AI-powered

Next rungReplace buzzwords with plain language that states a concrete offering New Relic provides, avoiding industry jargon.

Proof15% 65

Some logos and mentions imply proof, but there is a specific numeric proof available (800+ integrations).

800+ pre-built integrations

Next rungInclude a named customer and a clear numeric or outcome directly attributed to the product in use (e.g., Domino’s reduced MTTR using New Relic).

Call to action15% 80

Two CTAs appear (“Get Started Free” and “Get Demo”) that align with the promise of a product, offering low-friction paths.

Get Started Free

Next rungPlace a decisive Get Started Free or Get Demo CTA directly under a concrete product claim, without card styling.

Evidence

AI-powered ObservabilityMain headline shows abstraction without a concrete product noun.
800+ pre-built integrationsNumeric proof present, suggesting verifiable capability.
What the scorer was given first 1,500 characters of the homepage text — check the quotes yourself
AI-powered Observability
Skip to main content
Observability that
predicts
thinks
acts
knows
protects
Intelligent Observability resolves issues at
scale—before they impact your bottom line.
Get Started Free
Get Demo
Platform menu
sre-agent
SRE Agent
Move beyond assistance to automated remediation.
Session replay with AI
Skip searching the video. Have AI identify friction points for you.
Cloud costs and potential savings using New Relic
Understand cloud costs
Gain real-time visibility into multi-cloud and Kubernetes spend.
AI agent monitoring
AI and agentic monitoring
Control behavior and token usage across your AI stack—automatically.
Open Telemetry
OpenTelemetry
Future-proof on a universal, open standard for every signal.
Agentic-Platform
Agentic Platform
Deliver observability insights to AI agents where engineers work.
Trusted by the world’s best
Customers
Dominos Logo
Retail/Commerce
Shutterstock logo
Media/Entertainment
Bangkok Bank
Finance
Atlassian logo
SaaS/Technology
Verizon logo
Telecommunications
toyota logo
Automotive
COMPLETE OBSERVABILITY TOOLKIT
Clarity for the modern tech stack
View Platform
Previous
APM
PROTECT REVENUE
REDUCE MTTR
DEVELOPER PRODUCTIVITY
Business-aligned. Connect application performance to customer experience and revenue.
Explore APM
Digital Experience Monitoring
USER SATISFACTION
MAXIMIZE CONVERSIONS
PINPOINT CUSTOMER FRICTION
User-centric clarity. Use AI to pinpoint session friction and UX flaws before they impact margins.
Explore Digital Expe

Terms struck

AI-powered

How this compares

48%of the index scores lower
+1vs index mean (69)
-1vs infrastructure mean (71)
0vs median (70)
50%of headline words survive
2×independently scored

Strongest: Jargon-free 80. Weakest: Clarity 65. The 2 passes agreed within 2 points. The band 65–75 is where a re-score of this unchanged page would most likely land: on 42 dry re-scores (12 Oct 2026) the median move was 6 points and one in four moved more than 10. A grade only changes when a new score clears the boundary by 5.

Embed this rating

Newrelic scores 70 out of 100 on The Jargon Index

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Provenance

Scored from the live homepage on 2026-10-12 by gpt-5-nano, 2 independent passes, median taken. Page snapshot c06aa258f8aa. Rubric 7329c240 (current; what it says). No person reviewed or edited this score. If the rubric and the score disagree, the rubric wins and the page is re-scored — not hand-corrected. Re-scored when the homepage text changes.